Written by Rory Coleman-Smith
With 7 years of experience amongst purchase-to-pay automation, accounts payable systems, and enterprise SaaS platforms, Rory specializes in making complex technical solutions accessible for business users by translating software features into operational efficiencies.
Interested in a smoother purchasing & AP process?
We help our customers save time, money, and gain control and visibility over purchasing.
If your organization suffers from a disjointed purchasing process, our integrations and workflows can help you get back on track!
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How AP Automation Helped Prospect Hospice Reclaim Time and Control
Prospect Hospice has been a cornerstone of end-of-life care in northeast Wiltshire for over 40 years, serving a community of 300,000. As a local charity, they are committed to delivering compassionate care while managing resources wisely. Recently, they identified an opportunity to enhance their financial operations by automating their accounts payable (AP) processes.
The Drive for Efficiency
With a small finance team, Prospect Hospice faced challenges common in many healthcare organisations. Manual invoice processing was time-consuming and susceptible to delays, especially during staff absences. Recognising the need for a more efficient system, they explored solutions to streamline their AP operations.
Embracing Automation
The hospice had already implemented Exchequer for purchase order approvals and trained staff across various departments. Building on this foundation, they sought an AP automation solution that could integrate seamlessly with their existing setup. Compleat Software’s offering emerged as a suitable choice, aligning with their operational needs and budget considerations.
Realising the Benefits
By adopting Compleat’s AP automation, Prospect Hospice achieved several key improvements:
- Time Savings: Automating invoice capture and processing reduced the administrative burden on the finance team, freeing them to focus on strategic tasks.
- Enhanced Accuracy: The system’s ability to match invoices with purchase orders minimised errors, ensuring financial records remained precise.
- Improved Visibility: Real-time tracking of invoices provided better oversight of financial commitments, aiding in informed decision-making.
- Operational Continuity: Automation ensured that invoice processing continued smoothly, even during staff absences, reducing potential bottlenecks.
A Model for Other Care Organisations
Prospect Hospice’s experience underscores the tangible benefits of AP automation for healthcare and care home organisations. By integrating such solutions, these institutions can enhance operational efficiency, ensure compliance, and allocate more resources to patient care.
In an environment where both time and financial resources are precious, adopting automation in financial processes is a strategic move towards sustainability and improved service delivery.
Interested in a smoother purchasing & AP process?
We help our customers save time, money, and gain control and visibility over purchasing.
If your organization suffers from a disjointed purchasing process, our integrations and workflows can help you get back on track!
Read next:
Ready to know more?
If you’ve read all you need to about how purchasing & AP automation can help you, it’s time for the next step!
Contact us via the button below and we will be in touch to organize a 1-2-1 demo based entirely around your needs.
