What our customers say

Customer happiness

From the minute you engage with us, to the moment you purchase our solution, to the time where you become a daily user, our goal is to make your life easier. We want you to enjoy all the stages of your journey with Compleat. After all, our very purpose is to help you be more efficient. Everything we do, from the concept and design of our product to the communications and presentation on our products is done with one goal in mind: to make you happy.

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"My young children just love iCompleatInvoice, because I now read to them every night instead of doing boring admin to process of my supplier invoices. iCompleatInvoice saves us so much time – about 80% of the old manual process - to focus on the more important things in life."

- Nathan Holmes, Data Medik

"Compleat is a very powerful application, but the flexibility and configuration delivers a very simple user experience. A good example of the sophistication of Compleat is that we have complex VAT rules and Compleat was able to address these "out of the box" including the automated update to SunAccounts. Moreover, the ability to start with the CLOUD model and convert to a locally deployed perpetual model provide a cost platform that made the project possible".

- Nick Napier, IT Director, ZSL

“Compleat was selected because not only did it meet the business requirements, but we recognised that ease of use was going to be critical in getting all its locations to adopt the solution quickly and easily. The pricing of Compleat was compelling compared to the alternative solution, but this was less important than getting the best solution for our needs. Compleat does offer good value for money.

The tight integration with our accounting function was a key aspect in the selection of Compleat, but ease of use is pretty fundamental also. Compleat is used by some 400 staff in the organisation, most of whom have no prior experience of this type of application. Compleat is reasonably easy to use. It removes the need for the user to know anything about our financial function, yet enables automated commitment accounting and budget control ‘out of the box’.”

Mike Newman, Chief Information Officer, Towergate

"Compleat Software’s spend control solution met all of CIPFA’s requirements for an automated procurement function and was a more cost-effective alternative to other solutions we looked at. As the first organisation to have the solution integrated with a Sage Line 500 accounting system, it is a great opportunity for the organisation to help shape the way the two products integrate and meet our specific needs. I expect Compleat P2P to provide CIPFA with more control over what is being spent where, whilst improving efficiency through an automated process that is a more efficient use of our resources." 

- Peter Woodman, Group Assistant Director Finance, CIPFA

"Compleat consultants helped us immensely in dealing with this challenge – ensuring we fully understood how the system operates so we set up in the right way first time! We started the process with a pilot of two departments, finance and IT. We kept it very simple and involved all of the effected staff in the process and had immediate success."

- Claire Nicholson, Finance Team Manager, Selwood

"Simply brilliant! It has revolutionised the way we handle invoices for both finance and the approvers; their words not mine. iCompleatInvoice Starter is very easy to set up, even with multistep approval processes and is saving everyone involved a huge amount of time. I still can’t believe it is free!

We were wasting so much time on lost invoices, duplicate invoices, late approvals and supplier queries until I found iCompleatInvoice Starter. Every invoice is now captured on receipt, everyone knows the exact status of everything and approvals are much faster, even when they are out of the office. You should really have look – because it costs nothing at all!"

- Linda O’Rourke, Director of Finance and Business Administration, Reconnaissance

“iCompleatInvoice Starter is ideal for tracking every supplier invoice, from the moment it arrives and throughout the approval process. We no longer worry about losing invoices, it’s easier to avoid duplication, and we save time chasing queries or approvers as everything is instantly available to everyone that needs to know. It was straight forward to deploy and our finance team and approvers find it really easy to use. Best of all there is no more paper clogging up our desks. Oh yes – and it is totally free!”

Sithideth Souriyadeth, FCCA ACMA, Templeton Recruitment

"As a provider of international HR, tax, corporate compliance and accounting services to our clients, Fitzgerald & Law is always looking to improve productivity, access to real-time information and the quality of services we offer both internally and externally. We found and implemented iCompleatInvoice Starter in August 2017 and the process was very simple.

We went live in a few hours despite having numerous multistep invoice approval processes to set up. We now capture every invoice on arrival, so nothing is ever lost or misplaced and it has halved the time to get the invoices approved. As for value for money, iCompleatInvoice Starter is 100% free – so you really should take a look!"

- Jesica Eiber, Fitzgerald and Law

"We needed a better way to capture all of the inbound invoices and simplify the approval process to make sure nothing ever gets lost.  iCompleatInvoice Starter achieves all this and more. It was really easy to deploy and go live, is incredibly easy for everyone to use, but amazingly, it costs us nothing at all."

- Kirsty Lomas, Finance, Pym and Wildsmith