Variety and Challenge. Growth and Opportunity.
In the finance software business, we move fast. We’re always adapting, evolving and innovating. The fast pace brings variety and challenge, along with continued growth and opportunity. We are looking for enthusiastic and passionate individuals to join us as we expand.
Compleat Software is a market leading innovative provider of web-based Purchase Order and Purchase Invoice automation software to all business sizes and sectors. This solution eliminates paper and unites finance, procurement and budget holders - providing an accurate, real-time picture of company finances.
Our mission is to deliver advanced and affordable real-time financial, purchasing, invoicing and budget automation software that empowers budget holders and finance professionals, in any business globally, to make more informed and smarter spend decisions.
About the Role
Due to fantastic business growth we are looking for a number of motivated, committed and dynamic individuals to join our well-established Enablement team based in Atlanta, GA.
As an Enablement Specialist you will be working with our self-service, buying and accounts payable automation product, iCompleat. As a partner centric platform, you’ll learn the intricacies of the product and use your knowledge to help our partners enable their customers to get as much benefit as possible from the system. You’ll be regularly interacting with partners, building strong working relationships and ensuring they have a firm understanding of the product. Interpreting, analysing and acting appropriately on reports and customer feedback is also an integral part of the role.
Working closely with our other teams based in the UK and Australia, you’ll be using your product expertise to enable our partners to become truly self-sufficient.
What we’re looking for in our Enablement Specialists
Experience
- An ability to quickly learn new software packages and other business processes
- Have worked with various finance systems (SAGE, Intacct, Xero, QuickBooks) and understand basic financial principles (the AP process)
- Understanding software implementation processes and stages
- Intermediate Excel skills (vlookups)
- Analysing, sharing findings and liaising with other departments to improve business process
- Speaking to customers and ensuring they are satisfied using appropriate forms of communication
- Managing customer and colleague expectations
- Building and maintaining strong working relationships with customers, partners and colleagues
- High level of numeracy and literacy skills
- The role will entail a high level of working within channel partners and therefore relevant experience would be advantageous
- An ability to understand the proposition and why our customers use the product
About You
- Self-motivated attitude
- A logical approach to problem solving and being proactive to prevent future occurrences
- Ability to work under own initiative
- Take ownership of workload and ensuring tasks are seen through to completion
- Ability to prioritise
- Flexible hours for working with our international offices (UK & Australia)
- Ability to travel within United States and overseas
What’s in it for you?
As proud as we are of our past success, it’s our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Not only is the company going places but we also offer great benefits, generous holiday allowance, flexible working opportunities and a fun working environment. Share our determination to think bolder and bigger and be part of our future. Apply now.
