Neil Robertson Mar 27, 2018 4:23:00 PM 4 min read

6 key areas you need to approach AP Automation vendors about

Shopping for a new accounts payable automation needn’t be daunting. Whether it’s time for your business to make the leap from manual to automated for the first time, or simply to upgrade your existing capabilities, there are many choices available on the market.

For most individuals tasked with sourcing accounts payable automation, the first port of call is usually to go straight to the vendors. Software vendors for accounts payable automation will be the most knowledgeable in telling you exactly what their software does, but how can you be sure you’re really getting what you need?

There are six key areas you need to approach vendors about:

1. Capture the purchase invoice

Finding out exactly what capabilities the software has in place to capture the purchase invoice is the first area you need to investigate. In particular, you need to find out what data can be extracted (i.e. header or line level) and just how accurate it will be.

2. Capturing the general ledger coding information and approval process

You then need to find out about the capabilities of the software to capture the general ledger coding and how it will then be able to use this to determine the next steps in the approval process. This is one I would recommend you ask vendors to demonstrate to you.

3. The capabilities of the approval process

When approaching the topic of the approval process, you want to find out what automation capabilities the software has. Ask the vendor to demonstrate what types of rules you can set up and how this process plays out for each internal stakeholder.

4. Deployment and the user experience or both Finance and the Approvers

As well as determining the actual capabilities of the software, you also want to ask the vendor about next steps in terms of deployment. Ask what is included in the set up of the software and what support you will be given thereafter. You also need to look at what measures you need to take internally to roll out the new system, as it’s likely your internal users will need training.

5. Integration capabilities with your existing accounting software

Ask the vendor to explain their integration methodology and what steps you need to take internally. You will also want to ask if there is any work required in the long term to maintain the integration.

6. Reporting and information access

Finally, ask the vendor what levels of reporting you can access from the software, who will have access (internally and externally) and how easy it is to set up reports and dashboards.


For further reading on what to look for when buying accounts payable automation, you can download our Buyer's Guide to AP Automation via the button below. If you have any questions about accounts payable automation, contact us to find out more.

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Neil Robertson

Neil has a 39-year track record of building successful direct and channel global software businesses predominately in the financial software market place. Neil Robertson is Executive Chairman of Compleat Software. A 39-year veteran of the financial software marketplace, Neil has a long track record of building disruptive start-ups into successful businesses, including his time as CEO EMEA of Great Plains where he built the business outside of the USA from 1995 - 2001. Compleat is no exception and perhaps the most disruptive of them all.
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